Thank you for shopping at Small Town Spirit! We want you to be completely satisfied with your purchase. If you are not entirely pleased with your order, we’re here to help.

Return Period: You have 14 calendar days from the date you receive your item to initiate a return.

Eligibility Criteria: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items must also have all tags attached.

Initiating a Return: To start a return, please contact our customer service team at [your email address] within the 14-day return period. Provide your order number and details about the item(s) you wish to return. We will guide you through the return process.

Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service to ensure that we receive your returned item.

Refund Process: Upon receiving your returned item and inspecting it, we will process your refund. Please allow 4 days for the refund to be credited back to your original payment method. Note that shipping costs are non-refundable.

Exchanges: If you would like to exchange an item, please contact us to arrange the exchange. We will guide you through the process and ensure that the replacement item is shipped promptly.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or provide a refund.

Contact Information: If you have any questions about our return policy, please contact us at [your contact information].

Thank you for shopping at Small Town Spirit – where Western style meets satisfaction!